What to bring.
- IdentificationPhoto ID
- InsuranceYour plan details, or your CDCP information
- MedicationA list of anything you take, including supplements
- Medical historyAny conditions or recent surgery. It matters more than people expect.
- Previous recordsNot needed — tell us your old dentist and we will request them
- Nervous?Say so when you book, not when you are in the chair
How billing works.
- EstimatesItemised, in writing, before treatment starts. If the plan changes we stop and tell you.
- InsuranceBilled directly. You usually pay only your own portion on the day.
- CDCPThe Canadian Dental Care Plan is accepted
- FinancingIn-house financing through PaySpyre. Treatment can be paid for over time. Ask when you get your estimate.
- Implant consultsFree, with our implant consultant
- If cost is the problemSay so. We sequence the work so the urgent part happens first.
Nine of them.
English, Farsi, Hindi, Punjabi, Spanish, Portuguese, Thai, Tagalog and Ilonggo, across the dentists, hygienists, assistants and the front desk. Tell us which you would rather use when you book and we will roster it.
Questions.
What should I bring to my first appointment?
Photo identification, your insurance details or CDCP information, and a list of any medication you take. If you have had recent X-rays elsewhere, we can request them.
Do you direct-bill insurance?
Yes. We bill your insurance directly, so on the day you usually pay only your own portion. You still get an itemised written estimate before any treatment starts.
Do you offer payment plans or financing?
Yes. In-house financing is available through PaySpyre, so treatment can be paid for over time rather than all at once. Ask about it when you receive your written estimate.
Can I get my records transferred from my old dentist?
Yes. Tell us who they were and we will request your records and X-rays for you.